In this remote role, you will be pivotal in ensuring workplaces have the resources to navigate crises. You will provide vital coordination and logistical support for CIR services—helping companies respond effectively to incidents. This is an entry-level position ideal for candidates with a strong foundation in mental health and crisis response.
Lawmatics is seeking a motivated Customer Success Specialist in San Diego, CA to join our team and support our expanding customer base. Ideal candidates are passionate about assisting others, possess a keen eye for detail, and have a strong appetite for learning and solution finding. Acting as the primary conduit between our customers and Lawmatics, your efforts will foster loyalty and satisfaction, helping customers with client intake, CRM, and marketing automation needs.
Works and completes all applications and processes necessary to tend to customer concerns and inquiries in an expeditious manner, utilizing in-depth understanding of products and underwriting guidelines to collect customer information. Evaluates and properly address individual risks including counseling customers on coverage or quoting additional lines of business; auditing and following up with customers to ensure completion of applications, open issues and policy changes, and provide policy verification as needed.
The Contact Center Specialist Level 1 will provide excellent customer service while responding to inbound calls from borrowers and financial institutions as well as perform outbound calls to insurance companies and agencies to verify insurance information. Analyze and interpret insurance documents and update information to a proprietary computer system. The role requires performing within strict guidelines while maintaining high standards of accuracy and productivity.
As a Customer Experience Associate, you will become an expert on Flock Safety, providing quick, friendly support via phone, chat, and email. You'll empower customers with tips, partner with internal teams to resolve issues, and recommend product improvements. This remote role requires strong time management, critical thinking, and communication skills to ensure a positive customer experience.
Field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns. Calmly attempt to resolve and de-escalate any issues, escalating interactions when necessary. Respond to requests for assistance and provide feedback on call issues. Upsell if required.
As a Customer Experience Associate, you’ll be the friendly voice and helpful hand behind every customer interaction. You’ll assist with order updates, manage questions across multiple channels (like chat, email, and phone), and help escalate feedback so we can continue improving.
Join Maxor's Specialty Pharmacy team as a Patient Care Coordinator, working remotely within the continental US. In this role, you'll provide excellent customer service, update patient information, schedule deliveries, and assist with co-pay collections. This is an excellent opportunity for a Pharmacy Technician or Customer Service professional with retail pharmacy or high volume experience to make a positive impact in the lives of the patients we care for, working with a devoted pharmacy operations team.
HCM Customer Support Team Members assist with the customer’s utilization and optimization of the iSolved software. They help customers maximize the functionality of iSolved HCM by fielding customer calls, video calls, and web-form inquiries, providing appropriate responses, ensuring the customer understands the application, and is trained to use the HCM solution in their environment.
Each day and each call can be different, finding new child sponsors, welcoming new donors, renewing event participants, and inviting donors to give monthly. As a Call Centre Agent, you will thank, connect, engage and inspire donors, finding creative new ways to delight on every call. This is a full-time, outbound, work-from-home position where you'll enjoy delivering world-class results autonomously.