Remote Customer service Jobs • Customer Service

Prepares, organizes, and maintains accurate information in electronic databases, provides case management to help SNAP E&T participants to prepare for employment, schedules workshops and webinars for job readiness, coordinates with the Business Services team with online learning activities and monitors progress. Position may require travel up to 20% within business hours.

You will respond to inquiries via email, phone, live chat, asynchronous messaging, etc. and provide support for appointment scheduling, account access, benefits, programs, incentives, find care, health screening, company sweepstakes, and more. You will take ownership of resolving customer service and healthcare navigation issues while maintaining customer information confidential and in compliance with HIPAA regulations; work occasional overtime.

Provide technical support to clients across Canada via phone and chat as a Remote Service Agent. You'll install, fix, solve, and enhance technology products. You will identify and recommend solutions, facilitate product repair, and tutor clients and is ideal for people with call center and help desk experience.

Be responsible for assisting with key initiatives designed to differentiate Pet Supplies Plus as a superior provider of customer service. This position will be responsible for responding to and disseminating incoming communication and information from Pet Supplies Plus Neighbors to the stores and key departments via email and phone.

This role focuses on managing ticketed support requests from Reddit's community of moderators. Responsibilities include efficiently resolving issues, escalating complex problems, and collaborating with cross-functional teams to enhance the moderator support experience, as well as providing ticketed support to Reddit users and moderators.

As the Customer Experience Executive, you'll be responsible for the reactive customer experience within their dedicated accounts. You will oversee and improve the customer journey, ensuring a positive and seamless experience. Your main accountabilities include driving customer retention, reducing churn, and increasing customer satisfaction.

Provide phone and email support for valuation services customers, consumers, and internal teams. Answer inbound phone inquiries and provide support and sales information to current and potential customers. Answer inbound email inquiries and provide support and sales information to current and potential customers. Provide support to valuation services team members and internal team members.

Provide exceptional bilingual French customer service, handle complex inquiries related to insurance products, manage back-office tasks, process payments, promote self-service tools, and explain complex insurance terms. This role focuses on customer retention and requires patience and understanding with customers from diverse cultural backgrounds.

We are looking for a first-level Customer Support Associate to provide superior software support to our clients. This is a full-time position. Responsibilities include providing support for incoming queries and issues related to the company’s proprietary software solutions, identifying and prioritizing end-user issues, and adhering to customer service standards.

We are looking for an NHS Customer Success Manager who can help us scale our business, providing exceptional service for clients and partners and helping Surgery Hero to grow its NHS Accounts. You will be responsible for onboarding new clients and ensuring the retention and growth of our existing customer base, increasing product adoption, and ensuring our NHS clients are getting as much value as possible from Surgery Hero.