Remote Customer service Jobs · Customer Service

• Answer new referral intake and refill calls in a timely and professional manner, accurately updating patient information in the computer system.
• Contact patients to collect information for medical chart establishment and schedule delivery or shipping arrangements for refills.
• Maintain accurate patient records, assist with copay collections, and participate in performance improvement and quality management processes.

VytlOne is a specialty pharmacy company transforming the pharmacy industry through purposeful engagement across Pharmacy Benefit Management, Pharmacy Management, Specialty Pharmacy, and more. They foster a diverse and progressive culture with a remote work model and a team-oriented environment that encourages collaboration and innovation.

• Handle all levels of customer interaction via phone, email, and live chat, assisting with fitment and installation of motorcycle parts.
• Provide technical support for V-Twin motorcycles, advising on parts, safety gear, and orders.
• Work with teams to ensure excellent customer experiences while learning about motorcycle gear and riding.

Comoto Holdings is America's largest omnichannel platform in the powersports aftermarket-products industry, dedicated to advancing the experience of moto enthusiasts globally. As a large company, Comoto supports a passionate rider community through brands like RevZilla and Cycle Gear.

• Assist clients with researching, planning, and booking hotel accommodations that fit their preferences and needs.
• Provide accurate information on hotel amenities, pricing, and availability via phone, email, or online chat.
• Maintain detailed records of client interactions and collaborate with the team to ensure seamless experiences.

• Respond to client inquiries and provide timely updates on prescription status
• Monitor prescription workflows and proactively flag delays or discrepancies
• Assist with reshipments and coordinate issue resolution with internal teams

Precision Medicine is revolutionizing healthcare by providing accessible, personalized, and efficient healthcare solutions. They have a dynamic team that values expertise, ideas, and diverse perspectives, fostering an environment for innovation and meaningful impact on patient care.

• Respond to user inquiries on mobile app and desktop with timely and courteous support.
• Track and record issues to identify trends and potential system bugs, contributing to SOP improvements.
• Ensure customer issues are resolved promptly through high-quality service while continuously learning new knowledge.

Palmstreet is a community-obsessed live shopping platform connecting over 2 million passionate collectors and sellers. Backed by top Silicon Valley VCs, they are scaling rapidly and looking for exceptional talent to shape the future of social commerce.

• Proactively place outbound calls and handle inbound calls to uncover homeowner project needs and match them with pros.
• Participate in pilots, tests, and process improvements to shape new tools and workflows.
• Collaborate with the team and meet performance metrics like conversion rate and customer satisfaction.

Angi powers the home services industry by connecting homeowners with skilled pros. With 9 brands in 8 countries and over 300 million projects completed, they foster a collaborative and innovative culture.

• Meticulously handle administrative tasks including item setup, order entry, and reporting using Excel and in-house systems.
• Coordinate projects and client requests from initiation to completion, serving as liaison between warehouse, account management, and internal teams.
• Monitor order fulfillment, inventory movements, and project milestones, proactively identifying risks and escalating issues.

• Handle inbound phone calls, chats, and emails from retailers to assist in lease or loan application processing.
• Manage existing merchant relationships through proactive inbound and outbound contact and ongoing support.
• Conduct back-office processes such as funding and report generation to ensure a high-quality merchant experience.

Koalafi provides flexible lease-to-own financing solutions for retailers to offer non-prime consumers, helping them make big purchases over time. With over 200 employees, the company fosters a culture of innovation, trust, and ownership, offering inspiring work that accelerates careers.

• Serve as a travel expert for corporate clients, planning domestic and international travel and ensuring adherence to policies.
• Conduct fact-finding interviews and use GDS systems like Apollo to secure cost-effective travel arrangements.
• Maintain customer service excellence, update clients on travel status, and stay informed on industry trends.

CI Azumano is a full-service travel management company for businesses, governments, and personal travelers, offering 24/7 support and services like travel expense management and technology solutions. The company is part of Seneca Holdings, emphasizes a collaborative culture, and provides competitive benefits to its team.

• Engage with members via phone, email, and live chat to answer questions and provide excellent service.
• Assist participants in qualifying for and selecting the right health or wellness programs.
• Resolve inquiries, disputes, and escalations with professionalism and empathy.

Solera Health transforms lives through innovative, connected healthcare solutions by connecting people with programs to improve well-being and prevent chronic disease. We are a fast-growing company that values teamwork, integrity, and opportunity.